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Return Policy

Why buy from Eco Chic?

We sell only really nice stuff...comfortable, well made and beautiful. BUT what if you hate it, it doesn’t match, or it doesn’t fit??

We take great pride in the quality of our furniture and home accessories, but if for any reason you are not happy with your purchase, you may return the item(s) unused within 14 days of receiving the order and exchange it for something else or receive credit for eh purchase price of the item less shipping costs. After 14 days, we will replace or refud your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on furniture or home accessories damaged through normal wear and tear or that have been custom ordered in non standard size or colour. We regret that we do not give price adjustments on previously purchased furniture or home accessories. 

Customer is responsible for all shipping costs for change of mind returns. 

If you receive a damaged item, claims must be received within 24 hours of receipt of merchandise and packing materials retained, otherwise returns can not be accepted on the basis of damage.

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